Q. Why does Scott wear gloves when he plays?
A. Scott suffers from a neurological condition called Focal Dystonia. The gloves help reduce his symptoms. Click HERE for full details.
Q. Does Scott offer private bass lessons in private or over Skype?
A. Scott is working full time on scottsbasslessons.com so is not able to offer private lessons, but you can ask him questions at the live Q&A 'Bass Hangs' which are part of the SBL Academy membership.
Q. When will I be billed after I sign up for my 14-day free trial?
A. After you have signed up to the Academy you will automatically be charged on the 15th day. You do not need to do anything else to continue your membership.
Q. I’m not ready for the Academy, how can I cancel so I am not billed at the end of my trial?
A. To Cancel please log in and go to this link. This will ensure that no further payments are taken. If you have any issues, please send us an email and we will endeavor to help you.
Q. Can I pay monthly?
A. We do have a monthly payment option. If you have already signed up for a trial, you will need to cancel first by logging in and going to this link. Then you can sign up for monthly payments here. If you have any issues, please send us an email and we will endeavor to help you.
Q. I've just signed-up to SBL Academy but haven't been emailed my login details. Where are they?
A. You should have created your username and password when you signed up to the Academy. These will also have been emailed to you. If you haven't received an email with your login details, there's a few places you should look. First of all, check your spam folder within your email client and if you're a gmail user also check your 'promotions' folder. If you still have problems send us an email and we'll endeavor to help.
Q. How do I login to SBL Academy?
A. You will find a 'Login' tab in the bottom menu of every page on Scott's Bass Lessons. Simply click that and it will take you through to your login page. Or, you can simply click here
Q. Where can I download the workbooks, videos and the audio only files?
A. If you're logged into your SBL Academy account simply go to whichever lesson you're working on and you will find the links directly under each video.
Q. How do I get to the 'Dashboard Page' of SBL Academy after I've logged in?
A. As soon as you login you'll be taken to the dashboard area. If you ever want to get back to the dashboard the link is in the left hand corner of your screen.
Q. I have missed my renewal date and my account is frozen, can I still renew?
A. To do this log in, when you are at the HICCUP/membership inactive page, please paste,
into the url bar. Then you should be able to see your payment options. If you have any issues with renewing, please send us an email and we will endeavor to help you.
Q. I am new to the Academy Campus, where do I start?
A. You can find out about the Campus and how to navigate it by logging in to the Academy and visiting this link. This will guide you through the campus and where to find everything.
Q. I've just purchased a course from Scott's Bass Lessons but haven't been emailed any download links. Where are they?
A. If you haven't received your download links there's a few places you should look. First of all, check your spam folder within your email client and if you're a gmail user also check your 'promotions' folder. If you still can't find them, you may have an old email address linked up with your PayPal account. This means that the download links will have been sent to your old email address. If you don't have access to your old email address send us an email and we'll send through some new links.
Q. I purchased a course but my download links don't seem to be working.
A. There is an expiry date on your download links. Please send us an email and we'll send through some new links.